Value added services for early stage e-commerce brands
Elevate your customer experience with Highline Commerce’s flexible value-added services (VAS). From custom kitting, influencer and PR packaging, and gift notes to relabeling, returns processing, and retail prep, our team helps you deliver the unique touches that set your brand apart—without slowing down fulfillment.
Go beyond pick, pack, and ship with hands-on support tailored to your brand’s needs
At Highline Commerce, we specialize in helping early-stage brands scale. Our warehousing and fulfillment services are built to meet your evolving needs from day one—and to grow with you.With strategically located warehouses, in Brooklyn, Atlanta, and Dayton (with more on the way soon) we enable fast, affordable delivery to your key markets. You’ll also get real-time transparency where it counts—videos of every order, live inventory tracking, and instant syncing with Shopify and other platforms.As an early-stage brand, your SOPs for packaging and fulfillment may change as you grow—and we’re built to help you adapt. Whether it’s refining kitting workflows, troubleshooting inventory quirks, or tackling tasks outside the scope of traditional 3PLs, we’ve got you covered.We’re not just a vendor—we’re an extension of your team. We are on Slack with all of our brands, and you know the team that is actually working on your brand. We’d encourage you to meet them in person by swinging by the warehouse. Whether you're a brand that is just getting started, or a brand further along and sending 3,000 orders a day, we handle the logistics so you can focus on building your brand.Run smoother and scale faster through personalized logistics solutions
In-person access for QA/QC, product pulls for pop-ups, and last-minute PR need
Economies of scale on shipping, packaging, and freight to lower costs as you grow
Real-time inventory visibility through systems that sync directly with your storefront
Reliable pick, pack, and ship execution to protect your brand experience
Custom kitting, bundling, and assembly to create unique product offerings
How we make sure your warehousing & fulfillment get done right
Special touches require operational precision. Our team follows detailed SOPs and cross-checks every step so your packaging, kitting, or relabeling is done right the first time.
- → We scan each item twice before shipping out, which limits potential mis-ships.
- → We ship each order under a camera to prevent fraud, or see where an error could have occurred (and proactively prevent future errors).
- → We create a client-specific SOP for each new brand, to ensure we have clear documentation to follow.
- → We do status calls with our brands as needed, when slack isn't enough.
- → We check in regularly on slack for any orders that we cannot ship due to OOS, or various Order Holds.
- → SKU-level inventory tracking based on specific locations within the warehouse.
- → You have access to the team who is doing the work - we can adjust as needed.
Warerhousing & fulfillment FAQ
COMMON QUESTIONS
See our General FAQs for more information on how Highline Commerce works.-
We offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.
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Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.
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We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.
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We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.
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Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.
Let us take it from here
Our mission is to take care of fulfillment, so you can focus on what’s most important: growing your e-commerce brand to it’s fullest potential.
Explore more Highline solutions
Value added services
Custom kitting, packaging, gift notes and more
Reverse logistics (returns)
Product return & exchange management
Freight & transportation
Domestic and international shipping
Account Management
A dedicated specialist who knows your business inside & out
Custom solutions
Flexible services built to meet your unique needs